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Account Assistant – Public Entity

The Position:
Our Edmonton, AB office is looking for an Account Assistant (III) in the Public Entity Department. The Account Assistant will work as part of a support team for the Account Managers and Account Executives in providing exceptional service to our clients.

What we offer:
– Competitive wages based on skills and experience;
– RRSP matching component;
– Flexible working hours;
– Tuition Reimbursement;
– Comprehensive benefits after ninety days of employment;
– Opportunities for growth development and internal promotion.

Key Responsibilities:
– Completing smaller client renewals from start to finish;
– Maintaining and reporting on claims bordereaux for a reciprocal program including Claims entry and follow up on claims adjuster information;
– Deal effectively with client queries;
– Manage workload according to importance and prioritize effectively;
– Invoicing;
– Follow up on outstanding documents from the Insured or from the Insurer;
– Preparation of submissions;
– Checking insurance documents for accuracy;

Key Qualifications:
– 5 years Insurance experience with 2 years in Commercial Insurance would be an asset;
– Level 2 Insurance License;
– Must be close to attaining or already have CIP or CAIB designation;
– Advanced skills in Microsoft Office including Excel;
– Lead by example in all interactions with staff and colleagues, demonstrating behaviours in support of teamwork, maintaining a professional approach at all times and upgrading personal knowledge and skills on an ongoing basis;
– Ability to work independently and within a team;
– Able to build and maintain lasting relationships with underwriters and customers
– Ability to meet deadlines and communicate the status of assignments;
– High degree of resourcefulness, flexibility, and adaptability.

Application Instructions:

Ready to apply? We thought so!

Apply online by emailing our HR Coordinator at please include an updated copy of your resume and cover letter.

We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.