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CDQ Claims Service

If you experience a loss or damage involving your store, Call 1-888-218-2346 or email DQclaims@crawco.ca to begin the claims process so you can return to managing your store as quickly as possible.

In order to provide an efficient and professional claims management service for CDQ members across Canada, we have set up Crawford Adjusters Canada Inc. to be the dedicated 24-hour claims service provider for the CDQ Insurance Program.

What to have available before your call:

  • CDQ Insurance Program documents with Intact Insurance
  • Master Policy Number
  • Your Store ID (which is your insurance certificate number)
  • Any detailed information to report

Claims Involving Your CDQ DAS Legal Expense Coverage:

Please contact DAS as soon as practicable following an insured event, and in no event later than 120 days after the date of occurrence of the insured event.

You may report a claim to DAS by mail at their Head Office address:

390 Bay Street, Suite 1610
Toronto, Ontario M5H 2Y2

Or by telephone at 1-877-8-DASLEGAL (1-877-832-7534). DAS will then advise you on next steps.

You also have access to a legal advice helpline at 1-877-8-DASLEGAL (1-877-832-7534).

Note that DAS will not pay for any costs you may incur before they have accepted your claim, even if they later accept the claim.