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Reception

POSITION OVERVIEW: The Receptionist role is responsible to manage the reception desk and complete a variety of administrative tasks as required for the Client Support Services team.

RESPONSIBLITIES:

  • Answering all incoming calls, creating a “wow, it’s you!” experience for all clients and guests visiting the office;
  • Collection of incoming mail and coordination of outgoing mail, including inputting Purolator and calling in courier mail;
  • Scanning of documents throughout the office;
  • General administration duties including: keeping prep kitchen facilities clean and tidy, completing requests for catering and boardroom bookings for events/meetings, etc.;
  • All other duties or special projects as assigned.

ADDITIONAL ADMINISTRATIVE DUTIES MAY INCLUDE:

  • Creating and updating the following in a timely and accurate manner as directed
  • EPIC Entry for New Business/Prospects including schedule creation and custom form entry
  • Policy Document checking including new business and renewals
  • Processing Pink Cards
  • Record Books
  • Updating and maintaining client schedules in EPIC
  • Processing Pink Cards

REQUIREMENTS:

  • 1-2 years’ experience in a receptionist/administrative role;
  • Completion of a High School Diploma is required;
  • College education in an office administration or related program an asset;
  • Effective listening skills;
  • Professional and friendly demeanour;
  • Effective verbal and written communications skills;
  • High level of accuracy and attention to detail required;
  • Ability to take direction, work independently and within a team;
  • Positive and self-motivated;
  • Ability to multi task in a fast paced environment;
  • High level of proficiency with Microsoft Office;
  • Excellent organization, planning and prioritizing skills;
  • Ability to meet deadlines and communicate the status of assignments;
  • Strong customer focus with a high degree of resourcefulness, flexibility, and adaptability with shifting priorities.

 To Apply: Please send an updated copy of your resume and cover letter to Courtney Fry, Human Resources Coordinator at cfry@lloydsadd.com

We welcome all interested candidates however only those selected for an interview will be contacted.